Well annoyed this morning trying to find contact details (phone numbers or email) for a well known company. Nowhere to be seen on the website or my documentation.
After trawling through the online FAQ’s and suffering the agony of a “chat” with the friendly helpline bot. I gave up and tried googling the company and checking for UK based phone numbers.
Took a while but I finally found one. Full of trepidation of course expecting there to be another bot on the other end telling me to go to the website and check out the FAQ’s, but guess what? A human answered and sorted out my problem in a few minutes!
An hour out of the sunny day wasted though, and of course there was a price to pay as her final words where “you’ll be receiving a feedback questionnaire on this number shortly. We’d be really grateful if you could complete it”.
