Fans Survey

Iron Bru Forums Blast Furnace Fans Survey

  • Author
    Posts
  • #216482
    premierironpremier iron
    Participant
    Offline
    Registered On: October 6, 2014
    Topics: 28

    As someone who has had a season ticket for the last 30 odd years it is interesting to receive a survey from the club asking all sorts of questions as to why I did not buy one this season.I am sure many of you have received the same.At least you can put in your real reasons,as to whether they take any notice remains to be seen.

    #216485
    NorthumbironNorthumbiron
    Moderator
    Offline
    Registered On: January 3, 2014
    Topics: 64

    Is this Swann’s promised questionnaire?

    #216489
    alcazaralcazar
    Participant
    Offline
    Registered On: December 24, 2013
    Topics: 50

    And what of those who aren’t/weren’t season ticket holders?
    How’s he going to canvas our opinions?

    #216492
    AwaywegoAwaywego
    Participant
    Offline
    Registered On: June 20, 2017
    Topics: 149

    He doesn’t know we’re we live Alcy.

    1 user thanked author for this post.
    #216505
    mkironMK Iron
    Participant
    Offline
    Registered On: December 23, 2013
    Topics: 38

    He knows where Alcy lives – remember the famous letter that the chairman couldnt be bothered to respond to. Unless of course Alcy forgot to put his address on it which would at least explain why he did not get a reply.

    1 user thanked author for this post.
    #216517
    cassidystashcassidystash
    Participant
    Offline
    Registered On: January 4, 2014
    Topics: 86

    If they are advertised to be handed out at the next home game that could put 2,000+ on the gate if everybody wants to have their say.

    1 user thanked author for this post.
    #216519
    cliffbyrnesrightpegCliff Byrne’s Right Peg
    Participant
    Offline
    Registered On: October 17, 2015
    Topics: 52

    Good to see the club at least getting something out there to receive feedback. Million dollar question is whether they actually do anything with it.

    #216521
    IronaweIronawe
    Participant
    Offline
    Registered On: December 31, 2013
    Topics: 37

    They must have a database of online ticket transactions so have emails of most of the non-season ticket holders. That should be the next round of surveys / getting the casual fan back. I can tell you now Swann won’t like the feedback one bit

    1 user thanked author for this post.
    #216522
    cassidystashcassidystash
    Participant
    Offline
    Registered On: January 4, 2014
    Topics: 86

    He will have somebody to ‘correctly’ interpret the feedback no doubt.
    What they said was ………………………
    What they meant was ……………………..
    ACTION required Mr Chairman not just words.

    1 user thanked author for this post.
    #216524
    PaulSanfran49
    Participant
    Offline
    Registered On: December 23, 2013
    Topics: 62

    Done mine.

    #216530
    FerriteFerrite
    Participant
    Offline
    Registered On: December 23, 2013
    Topics: 97

    Anyone able to share the questions being asked? It’s always interesting to see what is being asked and, perhaps more importantly, what isn’t being asked.

    #216543
    premierironpremier iron
    Participant
    Offline
    Registered On: October 6, 2014
    Topics: 28

    Unfortunately the email does not allow the receiver to pass on the survey to anyone else andI have tried.I think this is not acceptable

    1 user thanked author for this post.
    #216550
    Iron-aweIron-awe
    Participant
    Offline
    Registered On: June 21, 2017
    Topics: 11

    Done mine.

    Me too, all season ticket holders past and present are on file going back a bit I’m sure. I haven’t had one since the first lockdown began in March 2020 but have sat in my old seat every home league game this season and when I get my ticket they still print my name on it and check the info on my address which is still on the club database.

    #216551
    anoldironanoldiron
    Participant
    Offline
    Registered On: December 27, 2013
    Topics: 2

    They can’t randomly contact people due to GDPR.

    #216554
    FerriteFerrite
    Participant
    Offline
    Registered On: December 23, 2013
    Topics: 97

    They can’t randomly contact people due to GDPR.

    I’m pretty sure that’s not true. How often have you signed up for something online and received endless emails about it afterwards? GDPR would only stop companies contacting you if you’d opted out of receiving marketing/emails, etc..

    #216555
    alcazaralcazar
    Participant
    Offline
    Registered On: December 24, 2013
    Topics: 50

    If the fat man was serious about this…and i mean serious, not just getting opinions from supporters who are more likely to speak favourably of the club, he’d make the questionnaire easily accessible.
    WHY cant it be passed on?
    Unless, of course, every one reveals who it came from…for future litigious use, perhaps?
    Do I trust the guy?
    Nope.

    2 users thanked author for this post.
    #216561
    AwaywegoAwaywego
    Participant
    Offline
    Registered On: June 20, 2017
    Topics: 149

    Be very careful when answering on these surveys, Bradford screwed their fans over increasing their season ticket prices this year by 25% with an innocent survey, and our survey on the shirts was underhand, it wasn’t mentioned about a weighted vote on the home shirt, though I did get the shirt I voted for.

    2 users thanked author for this post.
    #216562
    Iron-aweIron-awe
    Participant
    Offline
    Registered On: June 21, 2017
    Topics: 11

    Well if Swanns answer after reading all the surveys is to put prices up then people who attend regularly now will definitely think twice about coming again. Talk about cutting off your nose to spite your face.

    2 users thanked author for this post.
    #216564
    NorthumbironNorthumbiron
    Moderator
    Offline
    Registered On: January 3, 2014
    Topics: 64

    I did get the shirt I voted for.

    I think you’ve put a “r” in there by mistake!

    4 users thanked author for this post.
    #216565
    FerriteFerrite
    Participant
    Offline
    Registered On: December 23, 2013
    Topics: 97

    Be very careful when answering on these surveys, Bradford screwed their fans over increasing their season ticket prices this year by 25% with an innocent survey, and our survey on the shirts was underhand, it wasn’t mentioned about a weighted vote on the home shirt, though I did get the shirt I voted for.

    Is that true? I know Bradford have had very low priced season tickets in recent seasons, so presumably their prices are still well below ours?

    #216570
    Deereyme66Deereyme66
    Moderator
    Offline
    Registered On: May 8, 2017
    Topics: 88

    If they are advertised to be handed out at the next home game that could put 2,000+ on the gate if everybody wants to have their say.

    Lol, Have you gone in to stand up routine?

    3 users thanked author for this post.
    #216577
    cassidystashcassidystash
    Participant
    Offline
    Registered On: January 4, 2014
    Topics: 86

    I used to be Roy Walker (but funnier)

    1 user thanked author for this post.
    #216581
    Iron-aweIron-awe
    Participant
    Offline
    Registered On: June 21, 2017
    Topics: 11

    I used to be Roy Walker (but funnier)

    RIGHT!!!!

    #216582
    lesgeolesgeo
    Participant
    Offline
    Registered On: December 25, 2013
    Topics: 96

    For the sake of all pity – don’t rant in the survey. It can and will be used against those who do – and those who don’t will still find themselves tainted by it.
    Toned down, carefully argued, no ad hominem attacks.
    Simple, straightforward, logical and without any sense of bitterness, please.
    You know it makes sense!

    Abuse will NOT improve the situation. Politeness may not help but at least, it won’t make matters even worse.

    5 users thanked author for this post.
    #216585
    cassidystashcassidystash
    Participant
    Offline
    Registered On: January 4, 2014
    Topics: 86

    I used to be Roy Walker (but funnier)

    RIGHT!!!!

    Good – but not right!

    1 user thanked author for this post.
    #216587
    mkironMK Iron
    Participant
    Offline
    Registered On: December 23, 2013
    Topics: 38

    Showing your age again Cass.

    #216593
    Iron-aweIron-awe
    Participant
    Offline
    Registered On: June 21, 2017
    Topics: 11

    I used to be Roy Walker (but funnier)

    RIGHT!!!!

    Good – but not right!

    Yes unfortunately Roy cooked his Mr Chips a long time ago, the smug Mulhern is a poor substitute.

    #216594
    AwaywegoAwaywego
    Participant
    Offline
    Registered On: June 20, 2017
    Topics: 149

    Yes Bradford season tickets are still cheaper than ours Ferrite, But they do sell alot and probably get 5 times more revenue than us before they put the prices up, it’s just the underhanded way of doing it, the survey asked keep the price at £150, or raise it to between £150 and £199 and £200 and over, 80% voted to raise it and the club come up with £198, so like I say be very careful when answering club surveys.

    2 users thanked author for this post.
    #216597
    Iron-aweIron-awe
    Participant
    Offline
    Registered On: June 21, 2017
    Topics: 11

    It’s also worth mentioning Awaywego that Bradford sell a lot of tickets because they have a population of 530,000 to have a go at which is a slight advantage over us.

    1 user thanked author for this post.
    #216602
    premierironpremier iron
    Participant
    Offline
    Registered On: October 6, 2014
    Topics: 28

    There was no mention of increasing or reducing prices.I await with interest the next stage ??

  • You must be logged in to reply to this topic.