They must have a database of online ticket transactions so have emails of most of the non-season ticket holders. That should be the next round of surveys / getting the casual fan back. I can tell you now Swann won’t like the feedback one bit
Whooo Hooo, I’m on that database, and as a Yorkshireman I call a ¢~@# a ¢~@#, and he won’t like my feedback. 😜