An external review at some point, in the future, of how social media communications played it’s part in this car crash would be beneficial I reckon. Lots of lessons to be learned. Might aswell add it to the novel about a fictional non-league side in turmoil and the Netflix drama.
Any sort of examination of social media / comms problems would be a minefield. I don’t think it could actually come to any conclusion other than a certain person is bang out of order (if we’re talking about the club itself having had a proper strategy, which has been compromised and devalued time and again).