A ‘shitshow’. Really? Across all departments? Is that not a sweeping generalisation? I’ve no doubt some areas would have been, but unless you work there, and I assume you don’t, what makes you such an expert? No one’s denying savings needed to be made mind.
Yes a shitshow, you only had to attend games and/or try and use any of the hospitality and retail operations to see how bad it was, is it perfect now??? No there is work to be done but it is a hell of a lot better than it was!