When that ‘no food or drink taken in’ rule was first implemented there was still a corner kiosk opening both inside and outside the ground. I bought a tea and went towards the turnstile. This young steward nervously told me I couldn’t take the drink in. I told him where I had bought it one minute before. I pointed out that I could have gone in and bought it on the other side. Still wouldn’t let me in. I had three choices. Drink it outside. Nope. Take it back to the kiosk and have them pass it to me when I got in. Maybe … but nope. I kicked off til the Senior Steward came .. and let me in. It didn’t make me feel loved, appreciated and valued as a customer I can tell you.
