I emailed him with a question, the answer to which would have been a matter of fact. He ignored this and said that I would have to wait for the manager to reveal the details to answer a question that I hadn’t asked.
I can’t say I’m surprised. As said above, he was put in that position because it looked and sounded good. Token gesture. A true fan representative would have the power to question Swann and ask difficult questions but Swann would never allow him the leeway to do that.
