the acceptance of crap comes from the top in any organisation. You set your standard on everything you cant pick and choose when to have high standards. As you approach the ground you see the state of the flags etc you think no one here cares why should i. Staff, players, supporters will think it. And away teams will pick it up too. We have the look and feel of a team on the drift downwards.
Stopping petty crime is the start of prevent more serious crime. Having a high standards throughout the club will set the tone for management and players. Do wonder how Swan does succeed