Pat, I did not accuse you or anyone else of making anything up! I’m sure you and others have had problems but tell me of any restaurant or catering outlet that is perfect. The point I made at the time was that I hadn’t experienced any problems at all, couldn’t see anyone who had and that I felt the whole issue had been blown completely out of proportion.
None of that means people shouldn’t complain or criticise Swann — in fact the complete opposite. My point was and remains that constructive criticism is far more likely to engender change and improvements than continuous moaning and groaning.
As for Wharton, the criticism he received on this board was unbelievable and appalling. Anyone who thinks otherwise is just kidding themselves. I remember at the time being amazed that Wharton did nothing to stop the comments being made and one thing nobody should criticise Swann for doing is ensuring that he and his family don’t go through what Wharton did.
